Iwang88 Privacy Policy – Data Protection for Malaysian Members

This Privacy Policy ("Policy") describes how iwang88 ("we", "platform", "company") collects, uses, discloses, stores, and protects the personal information of individuals ("you", "member") who register, visit, or use the platform and its services iwang88 accessible via iwang88.click and all associated subdomains and applications.

This Policy applies to all members iwang88 in Malaysia regardless of how you access the platform — whether via a web browser on a laptop, an Android smartphone, an iPhone, or any other device. It also applies to all game categories we offer, including slots, jackpots, live casino, blackjack, Sports Betting on the Malaysia Super League and EPL, poker, virtual sports, and table games.

By using the platform iwang88, you agree to the collection and use of your information as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account. This Policy should be read together with Terms & Conditions ours, which forms part of the overall agreement between you and iwang88.

iwang88 collects various types of information to enable us to provide you with a secure, fair, and personalised service. Below are the categories of data we collect, along with examples and their purposes:

A. Identity Information (Provided Directly by You)

• Full name as stated on your MyKad or Malaysian passport
• An active Malaysian phone number (used for OTP verification and important communications)
• An active email address (used for account notifications, transaction verification, and promotional communications where permitted)
• Date of birth (for minimum age verification of 18 years)
• MyKad number (collected during the identity verification process for the first withdrawal)
• Malaysian bank account or e-wallet details linked to your account (Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u / CIMB Clicks, Boost, ShopeePay)

B. Platform Activity Information (Automatically Generated)

• Records of all deposit and withdrawal transactions including amount, method, time, and status
• Complete game history including bets, wins, losses, and session duration across all game categories
• Account activity logs including login times, logout times, and settings changes
• Communication records with the customer support team (live chat and email)
• History of claimed bonuses and wagering requirement fulfilment status

C. Technical Information (Automatically Collected During Use)

• Your device's IP address at the time of accessing the platform
• Web browser type and version (Chrome, Safari, Firefox, etc.)
• Device operating system (iOS, Android, Windows, macOS)
• Cookie data and similar tracking technologies (explained further in Section 6)
• Device screen resolution and language settings
• General location data based on IP address (state within Malaysia — no precise GPS location is collected without your explicit consent)

Every piece of data collected by iwang88 used for clear and legitimate purposes. Below is a full list of the purposes for which your data is used:

1. Service Provision: To operate and maintain your account, process deposits and withdrawals via your chosen Malaysian payment method, and provide access to all games on the iwang88 platform.
2. Identity Verification: To verify that you meet the minimum age requirement (18 and above), confirm your identity prior to your first withdrawal, and comply with mandatory anti-money laundering (AML) procedures required by law.
3. Platform Security: To detect and prevent fraud, suspicious account activity, player collusion, bonus abuse, and cybersecurity threats that could compromise the integrity of the platform or the interests of other members.
4. Service Improvement: To analyse platform usage patterns in aggregate (not at an individual level) in order to identify areas for improvement, optimise platform performance on mobile devices, and develop new features that are more relevant to Malaysian players.
5. Important Communications: To send account-related notifications such as transaction confirmations, security alerts, successful withdrawal notifications, and important updates relating to the iwang88 platform or policies.
6. Promotional Communications (where permitted): To send information on bonuses, table game promotions, Sports Betting offers, and other marketing content — only where you have given explicit consent to receive such communications. You may withdraw this consent at any time via your account settings or the "unsubscribe" link in any marketing email.
7. Responsible Gaming: To monitor gaming patterns that may indicate problem gambling and, where relevant, reach out to you with support information or enforce limits you have set yourself through our responsible gaming tools.
8. Legal Compliance: To comply with all legal obligations, regulatory authority directives, and reporting requirements applicable to the operation of the iwang88 platform.

iwang88 does not sell, rent, or transfer your personal data to any third party for their own marketing purposes. This is our absolute commitment. However, in the course of operating the platform, there are limited situations where data needs to be shared with certain parties:

Service Providers (Authorised Third Parties)

We work with accredited service providers to carry out specific platform functions. These providers receive only the data necessary for their tasks and are bound by strict confidentiality agreements. This includes:

• Game Software Provider: International game companies that supply slots, Live Casino, and table games to iwang88 — receiving only the minimum technical data required for game functionality
• Payment Processors: Parties that facilitate transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay — receiving only the data necessary to process the relevant transaction
• Cloud Service Providers: Server infrastructure storing platform data to independently audited security standards
• Identity Verification Services: Third parties that assist with the KYC (Know Your Customer) process for member identity verification — carried out with full encryption and in compliance with international privacy standards

Legally Required Disclosures

In certain circumstances, iwang88 may be required to disclose member information to authorities including:

• Police or law enforcement agencies when ordered by a court
• Financial regulatory authorities in the context of anti-money laundering investigations
• Malaysian tax authorities where required by applicable tax legislation

In such cases, iwang88 will endeavour to notify you of such disclosure where permitted by law and where it is practical to do so.

iwang88 continuously invests in the latest cybersecurity infrastructure to ensure our members' data is always protected to the highest standard. The following are the security layers we employ:

• 256-bit SSL/TLS Encryption: All communications between your device and iwang88's servers are fully encrypted. This means that even if someone were to intercept your network traffic, the data they see would be unreadable without the encryption key.
• Multi-Layer Firewall: Our infrastructure is protected by industry-grade firewalls that monitor and filter all incoming and outgoing traffic, blocking intrusion attempts before they can reach your data.
• Real-Time Intrusion Detection (IDS/IPS): An automated system that continuously monitors traffic patterns and detects suspicious activity in real time, with immediate alerts sent to our security team.
• Automated Data Backups: Your data is automatically backed up every six hours to a geographically separate server location, ensuring data recovery even in the event of a serious hardware failure.
• Role-Based Access Control: iwang88's internal staff may only access member data that is necessary to perform their specific role. No individual staff member has access to all member data simultaneously.
• Regular Security Audits: Independent security audits are conducted periodically by qualified third parties to identify and address system vulnerabilities before they can be exploited.
• Two-Factor Authentication (2FA): Available to all members and recommended to be enabled for an additional layer of account security beyond your password.

Platform iwang88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit our platform.

The following are the types of cookies used by iwang88:

• Essential Cookies (Required): These cookies are required for core platform functions such as maintaining your login session, processing financial transactions securely, and remembering basic account settings. Without them, the platform will not function properly. These cookies cannot be disabled.
• Preference Cookies: Saves your preferences such as display language, preferred deposit method, and game display settings to make your experience more convenient and personalised on every visit.
• Analytics Cookies: Used to understand platform usage patterns in aggregate — which pages are visited most, average session duration, and areas that cause difficulty for users. This information helps us improve the platform for all Malaysian members.
• Security Cookies: Used to detect suspicious login activity, verify that requests originate from legitimate browsers, and prevent CSRF (Cross-Site Request Forgery) cyberattacks.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality iwang88. For information on how to manage cookies in your browser, please refer to the help documentation for the browser you are using.

As a member iwang88 and individuals protected under Malaysian privacy legislation, you have the following rights in relation to your personal data:

To exercise any of the above rights, please contact our data protection team at support@iwang88.click by stating the right you wish to exercise along with your account information for identity verification. We will respond within 14 business days from the date your request is received.

Platform iwang88 is intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from individuals under the age of 18.

Registration process iwang88 requires age verification via the stated date of birth, and further identity verification (including MyKad) is required for the first withdrawal. If we discover that information has been collected from an individual under 18 years of age, the relevant account will be closed immediately and all collected information will be deleted as soon as possible in accordance with our data deletion procedures.

If you suspect that a minor has registered on our platform, please notify our support team iwang88 immediately via email at support@iwang88.click. We take child protection seriously and will act promptly on any such report.

In the course of operating the platform, some member data may be processed or stored on servers located outside Malaysia — particularly in relation to international cloud infrastructure and global game software providers used by iwang88.

When cross-border data transfers occur, iwang88 ensures adequate protection through the following mechanisms:

• Binding data processing agreements with all international service providers, requiring them to uphold data protection standards equivalent to or higher than Malaysian requirements
• Encryption of data in transit (during transfer) and data at rest (during storage) using the latest industry-standard encryption protocols
• Selection of service providers with a strong data protection compliance track record who have undergone independent security audits
• Restricting data access to only those provider personnel who genuinely require it to carry out agreed tasks

iwang88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. You will be notified of any material amendments via your registered email at least seven (7) days before the changes take effect.

The "Updated" date at the top of this page indicates when this Policy was last amended. We encourage you to review this page periodically to stay informed of how we are protecting your privacy.

Continued use of the platform iwang88 after the amended Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account and discontinue use of the platform before the effective date.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by iwang88, please contact us via:

• Email: support@iwang88.click
• Live Chat: Available 24/7 via the chat button on the iwang88 platform
• Email Response Time: Within 4 working hours for general enquiries; 24 working hours for formal data requests

This Privacy Policy was last updated on: 1 January 2026.